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Policies

 

Return Policy

Unworn items can be returned or exchanged within 10 days of receipt. All items must be returned with all tags and labels intact. For U.S domestic orders shipping is free on exchanges and returns. For International returns customer must cover return shipping charges. In case of an exchange shipping of the replacement will be free. In case of a return shipping charges will not be refunded.

To coordinate exchanges or returns please email orders@jonathansimkhai.com

U.S. Shipping

Once received, orders will be shipped within 2 business days. 
All orders in the continental United States are eligible for complimentary standard shipping via USPS. Overnight shipping can be chosen for an additional charge of $20 at checkout. New York City customers can select Uber Rush at checkout for same-day delivery anywhere in Manhattan. 

International Shipping

We ship to most countries around the world for a flat-rate fee of $25. Please note: Customers are responsible for local duties & taxes in their country. If for any reason customers customer is not willing to pay the corresponding duties & taxes the return shipment will be deducted from the amount refunded.